Frequently Asked Questions
Everything you need to know about our products, orders, and policies
Orders & Shipping
Standard delivery takes 2β5 business days nationwide. In some areas 7 days
Yes! Cash on Delivery is available across Pakistan.
Yes, you will receive a tracking link via SMS and email.
Orders above Rs. 7,500 qualify for free delivery.
Products
Yes, every product is sourced without artificial preservatives.
Most products have a shelf life of 12-18 months.
Store in a cool, dry place away from direct sunlight.
Returns & Refunds
We offer a 14-day money-back guarantee.
Message us on WhatsApp or email with your order number.
Refunds are processed within 7-15 business days.
Payment
We accept Cash on Delivery, credit/debit cards, and bank transfers.
Yes, all online transactions are encrypted and secure.
Still Have Questions?
Can't find the answer you're looking for? Our team is happy to help.